Confidentiality and Privacy

All-Dai agrees to treat all participants with courtesy, respect and preserve their confidentiality and privacy at all times.

We will consult the participant on decisions regarding the provision of their support.

Information at times may need to be shared for the purpose of assessment and ensuring our services are suitable, relevant and safe.

Complaints and Feedback

If the participant wishes to discuss feedback or a complaint, they have a number of options available to them. 

This includes direct contact with All-Dai Directors regarding their concerns via phone 0409 508 841 or email

If the participant does not wish to raise the issue with All-Dai directly, they are able to contact the NDIS commission directly on 1800 035 544, email or for an advocate support

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